Allianz Commercial in South Africa*

*The Allianz Commercial approach has now been introduced in the first markets (Australia, France, Germany and United Kingdom), ensuring one face to market for our customers and brokers. With a globally consistent underwriting and product approach, a strong local delivery through one team, a wider risk appetite and a seamless delivery, Allianz Commercial plays the full Commercial market.

This approach will be further implemented across other markets globally in the coming months.

Allianz Global Corporate & Specialty South Africa Limited (“AGCS SA”) is an authorised financial services provider (license number 16722).

AGCS SA subscribes to the Ombudsman for Short-Term Insurance and is subject to the jurisdiction of the FAIS Ombud. Complaints are an important part of Treating Customers Fairly and we have committed to making sure that we have adequate processes in place to ensure fair treatment of our customers even when things go wrong. To that end we have created a detailed Complaints Management Process which is applied across the Allianz Commercial network in order to ensure consistent processing of complaints, decision making and root cause analysis. In accordance with the General Code of Conduct for Authorised Financial Service Providers, we have adopted a Conflict of Interest Management Policy which is available for inspection upon request. For any queries, complaints or compliments, please email us on CommunicationsAfrica@allianzcommercial.nl